RACI Model
The RACI model helps show how a process
actually does work end to
end across several functional groups by
defining roles and
responsibilities, as well as organizational
structure.
R – Responsibility (actually does the work
for that activity but is
responsible to the function or position that
has an “A” against it.) eg
Process manager
A – Accountability (is made accountable for
ensuring that the action
takes place, even if they might not do it
themselves). eg Process
Owner
C – Consult (advice / guidance /
information can be gained from this
function or position prior to the action
taking place).
I – Inform (the function or position
that is told about the event after it
has happened).
General Rules
•Only 1 “A” per Row
(ensures accountability, more than one “A” would
confuse this)
•At least 1 “R” per Row
(shows that actions are taking place)
*picture courtsey catalystoc.com
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